Managing corporate image and identity

Bernd H. Schmitt, Alex Simonson, Joshua Marcus

Research output: Contribution to journalArticlepeer-review

87 Citations (Scopus)

Abstract

Corporate Aesthetics Management (CAM) is a strategic framework for managing a company's full range of visual (and otherwise aesthetic) output in the form of products, logos, packaging, buildings, showrooms, advertisements, company uniforms, etc. The framework is systematic and comprehensive, so its successful implementation adds value to a firm and provides competitive advantage by reducing communication costs, enhancing the image of a company and its products and increasing sales. The process consists of four distinct stages: Situation Analysis, Designing the Aesthetics-Strategy, Building the Collection of Design Elements, and Aesthetics Quality Control. It can be used to manage a company's overall image and identity as well as for specific application areas such as designing a mission, creating a brand identity, and expressing differing degrees of relatedness in a diversified organization.

Original languageEnglish
Pages (from-to)82-92
Number of pages11
JournalLong Range Planning
Volume28
Issue number5
DOIs
Publication statusPublished - Oct 1995

ASJC Scopus Subject Areas

  • Geography, Planning and Development
  • Finance
  • Strategy and Management

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