Abstract
An examination is made of a multi-server queueing system with Poisson arrivals in which customers require simultaneous service from a random number of servers. Servers assigned to the same customer begin and end service concurrently. Service times are, in general, assumed to be exponentially distributed. A system point approach is presented as a framework for obtaining the waiting time distribution for each customer type. Explicit solutions are derived for the two-server system.
| Original language | English |
|---|---|
| Pages (from-to) | 51-68 |
| Number of pages | 18 |
| Journal | Management Science |
| Volume | 30 |
| Issue number | 1 |
| DOIs | |
| Publication status | Published - 1984 |
ASJC Scopus Subject Areas
- Strategy and Management
- Management Science and Operations Research